RajaBotak Privacy Policy – Member Personal Data Protection

Rajabotak ("we", "Platform", or "company") is committed to protecting the privacy of every individual using our services at rajabotak.fun. This Privacy Policy transparently explains how we collect, use, store, and protect your personal information as a member of our platform.

By registering or continuing to use the RajaBotak platform, you acknowledge that you have read and understood this Privacy Policy. We encourage you to read this document carefully as it contains important information about how your personal data is handled.

This Privacy Policy covers all services provided through the RajaBotak website, including online gaming, financial transactions, communications with our support team, and all other relevant platform features. We continually strive to ensure our privacy practices meet the latest industry standards and applicable legislation.

Rajabotak collects various types of personal information for different purposes. Below is a detailed overview of the data we collect:

We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive data such as medical information or religious beliefs unless specifically required by law or for responsible gaming purposes.

The personal data we collect is used solely for the following purposes:

• Account Management: Creating and managing your member account, processing registrations, and verifying your identity through the established KYC process.
• Transaction Processing: Processing deposits, withdrawals, and all financial transactions securely and efficiently through payment gateways integrated with our platform.
• Platform Security: Detecting and preventing fraud, money laundering, and any suspicious activity that could compromise the security of the platform and other members.
• Customer Support: Responding to inquiries, resolving complaints, and providing technical assistance to members who need support.
• Legal Compliance: Fulfilling legal obligations, including reporting requirements to the relevant authorities.
• Service Improvement: Analysing platform usage patterns to improve the user experience and develop better new features.
• Marketing Communications: Sending information about promotions, bonuses, and the latest offers — only if you have consented to receive such communications.

We understand that your trust is a valuable asset. RajaBotak does not sell or disclose your personal data to third parties for commercial purposes. However, there are certain circumstances in which we may need to share your information:

• Payment Service Providers: Required financial data is shared with trusted payment gateway providers to enable secure processing of your deposits and withdrawals.
• Game Providers: Basic account information is shared with third-party game providers integrated with our platform to ensure a seamless gaming experience.
• Legal Authorities: We will disclose required information to government authorities, law enforcement bodies, or regulatory agencies where mandated by law or court order.
• Technical Service Providers: Infrastructure providers, cloud services, and cybersecurity vendors who help us operate the platform may have limited access to the technical data required to deliver their services.

All third parties we work with are required to comply with data protection standards equal to or higher than our own. We ensure appropriate confidentiality agreements are signed before any data sharing takes place.

Rajabotak continuously invests in security infrastructure to ensure your personal data remains protected at all times. The security measures we have implemented include:

• 256-bit SSL Encryption: All data transmitted between your browser and our servers is encrypted using industry-standard SSL/TLS protocol, ensuring no third party can intercept your information in transit.
• Two-Factor Authentication (2FA): This additional security feature is available to all members and is strongly recommended to be enabled to protect your account from unauthorised access.
• 24/7 Security Monitoring: Our cybersecurity team continuously monitors systems to detect any suspicious activity or intrusion attempts.
• Secure Password Storage: Member passwords are not stored in plain text. We use strong cryptographic hashing to ensure your password cannot be read, even by our own staff.
• Regular Security Audits: Our platform undergoes regular security assessments and penetration testing by independent security experts to identify and remediate any system vulnerabilities.

Rajabotak uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login authentication and session management. These cookies cannot be disabled as the platform will not function without them.
• Performance Cookies: Collecting information on how visitors use our website, such as the most frequently visited pages. This data is used to improve overall platform performance.
• Functional Cookies: Enabling the platform to remember your preferences such as language, region, and display settings to deliver a more personalised experience.
• Analytics Cookies: Helping us understand how users interact with the platform so we can continuously improve your gaming experience.

You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality and user experience of the RajaBotak platform.

As a RajaBotak member, you have the following rights regarding your personal data:

Rajabotak retains your personal data for as long as your account is active or as long as necessary to provide services to you. Our data retention periods are determined based on the following requirements:

• Active Account Data: Retained for the duration your account remains active on the RajaBotak platform to enable us to provide uninterrupted services.
• Financial Transaction Data: Financial transaction records are retained for the minimum period required by financial compliance and anti-money laundering laws, typically five to seven years.
• Communication Data: Communication records with the support team are retained for two years from the date of the last interaction for reference and service quality improvement purposes.
• Technical Data: System logs and technical data are retained for a shorter period, typically between 90 days and one year, depending on the data type and security requirements.

When your data is no longer needed and there is no legal obligation to retain it, we will securely delete or anonymise it in accordance with our established data deletion procedures.

Rajabotak reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our privacy practices, technology, or new legal requirements.

• Any material changes to this Privacy Policy will be communicated to members via an in-platform notice or through your registered email.
• The "Last Updated" date at the top of this document will always be updated to reflect the date of the latest revision.
• Your continued use of the platform after any changes constitutes your acceptance of the updated Privacy Policy.
• We encourage you to review this page regularly to stay informed about how we protect your personal information.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, do not hesitate to contact us.

• Live chat support is available 24 hours a day, 7 days a week via the chat icon in the corner of our platform.
• For more serious privacy-related complaints, please submit your complaint in writing so we can investigate and respond more thoroughly.
• We are committed to responding to all privacy-related enquiries within 5 business days.